Cushy →
This was an identity idea for an eco-friendly home builder. Cushy never got to see the light of day so sharing it here with your lovely eyes.
Read moredesign
A collection of 19 posts
Fetch Logo →
After a few years away from the graphics editor, I dusted off my old copy of Sketch to make a logo for a thing. Chuffed I have an excuse to use a doggo in a logo. Need @andy88jones to help me with kerning. He has a friend called Kern. Here
Read moreStakeholders. What are we optimising for? →
One of the things I’m piss poor at is stakeholder engagement—enabling everyone see tradeoffs the way I can. Sadly the problem exacerbates as your company scales. Helpful to see Chris Thewell speaking at the UX Crunch last night. On the dial ask What are we optimising for? Unpack
Read moreLook around: Costs are everywhere →
It’s easy to rest on the assumption that costs are only monetary. In product design, this misses an important point — costs are everywhere: Waiting for a webpage to load is a cost.Typing in your card details is a cost.Figuring out whether to trust a company you’ve
Read moreWe used Intercom to add £100,000s of marketplace investments at Fruitful—here’s how →
Onboarding customers to your new product is tricky. Onboarding customers to a new financial product is really tricky. For a mountain of security and regulatory reasons you’re required to collect and validate a towering number of data points. Of course, for each additional data point that we had to
Read more
Keep peddling until you find the right problem →
Back in August 1972, New York’s Metropolitan Transportation Authority introduced the late Massimo Vignelli’s new map of the subway system. New Yorkers were furious. Complaints came flooding in: “Stations seemed to be in the wrong places. The water surrounding the city was coloured beige, not blue. As for
Read moreThis is how you package consumer goods →
Yesterday I was in the market for some plughole unblocker. We’ve moved places recently and I forgot to put this useful little thing in our shower. So I head into Tesco and — eventually — I find the section for bleaches and plughole unblockers. I know that Mr. Muscle is a
Read moreQuestions to ask your design work →
Last month I spent some time updating my portfolio. As a product / user experience / web designer, it can be quite tricky to present your work to others. The rock star visual designers of this world can get away with presenting screenshots of their stunning visual work — job done, money due.
Read moreAn Icon a Day →
Keeps the doctor away. Just found this blog full of wonderful icons. This was one of my favourites.
Read moreAfrolive →
I’ve been planning a rebuild of my blog for a while now. If I’ve learned one thing from product development, it’s know what problem you’re trying to solve. So I sat down and actually thought about my goal: To write more frequently. I wanted to worry
Read moreSame Same. But Different. →
It’s Sunday, late morning, and I’m right in the middle of cleaning the bathroom. In the other room I hear a frustrated girlfriend struggling to find accommodation on - lets say - website X, for our trip to the Amalfi Coast. Complaints flying left, right and centre, vented
Read moreOur Duty →
Firstly, think about what your pages do, not what they look like. Let your design flow from the services which they will provide to your users, rather than from some overarching idea of what you want pages to look like. Let form follow function, rather than trying to take a
Read moreLazy Loading Responsive Images →
Learn more below or see the Demo → --- Most of last week I was rebuilding a website for a longstanding client. Performance (i.e.how fast the thing renders) is not only important to this client, it’s imperative. A good proportion of their customers live out in the
Read moreProduct Design Process →
When we have a new product idea (and are lucky enough to have the skills and tools to execute on it), it’s often more than tempting to jump in with two feet and start building the thing. Before we know it, we’re pitching the hows before whys and
Read moreWhat’s next? →
When we hit the bottom of your web page, what do you want us to do? Where should we go next? What are other people saying about this service? Should we get in touch with your team or look at the tech specs for this ground-breaking new product? Too many
Read more